Customer enquiry
Hi, I need details about your holiday packages for December.
Product
Rasta
AI assistant for managing customer conversations, qualifying leads, and helping your team turn enquiries into business — starting with travel agencies and tour operators.
Features & use cases
- WhatsApp and Meta channel capture
- Requirement collection and lead qualification
- Approved package / FAQ responses
- Human handoff with full conversation context
- CRM and ops write-back
Demo flow
Rasta responds
Happy to help. How many travellers, which destination, and what budget range should we work within?
Requirements collected
Family of 4 · Dubai · mid-December · mid-range packages preferred.
Qualified + handed off
Rasta shares approved package options and routes the lead to sales with full context attached.
How it works
- 01
Capture
Enquiries arrive from WhatsApp, Meta ads, Instagram, Facebook, and your website into one queue.
- 02
Understand
Rasta asks the right questions, reads intent, and builds a clear picture of what the customer needs.
- 03
Qualify
Budget, dates, party size, destination, and urgency are scored against your rules before a human is involved.
- 04
Follow up
Approved package info, reminders, and next steps go out automatically so no warm lead goes cold.
- 05
Handover
Qualified opportunities land with your sales team — with full context — so humans close, not chase.